How to respond to an apology - Rachel Ellen

Tuesday, 6 February 2018

How to respond to an apology

One of the most important things I learned in the past 5 years is how to respond to an apology, something you may not have even thought about before.

I had always found it uncomfortable to say "it's ok" when someone apologises, because actually, if they're apologising, usually it is not ok. "It's ok" is now safely reserved for those moments when someone didn't actually need to apologise.

I learned that I'm much more comfortable responding to an apology by saying "thank you." 

Thanking someone for apologising, means that you don't have to say it was ok, it's saying "thank you for acknowledging what you said upset/hurt/inconvenienced me, and trying to make it better." 

It doesn't say you've forgiven them, or that you've accepted what they did but it shows appreciation and it makes it clear that you don't want them to do it again.

Is this something you've ever thought of before?

Thanks for reading,

Rachel xx

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