One of the most important things I learned in the past 5 years is how to respond to an apology, something you may not have even thought about before. I had always found it uncomfortable to say "it's ok" when someone apologises, because actually, if they're apologising, usually it is not ok. "It's ok" is now safely reserved for those moments when someone...

February has come around once again. For the past couple of weeks I've seen people complain about how long January has been and how they can't wait for it to be over, and yet I've had an amazing month filled with fun things. (I've still been in work on the weekdays, with NHS winter pressures making everything mad and busy, but that hasn't distracted from...